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Differences with eCommerce Website Builders

Dwight Zahringer


Key Differences with eCommerce Website Builders: What You Need to Know

In the digital age, launching an online store has become a necessity for many businesses. With the rise of eCommerce, choosing the right platform is crucial. But with so many eCommerce website builders available, it can be challenging to determine which one is best suited for your business. Each platform offers unique features, pricing models, and customization options, making the decision-making process even more complex. In this post, we’ll explore the differences between various eCommerce website builders, website maintenance you really need to invest in and discuss important considerations to keep in mind when choosing the right one for your business.

eCommerce Website Builders

Seriously Consider Customization and Flexibility

Customization and flexibility are the first factors to consider when selecting an eCommerce website builder. Different platforms offer varying degrees of control over your online store’s look, feel, and functionality. These will also vary from a SASS like Shopify to a hosted install that you can own outright, like WooCommerce.

Platforms like Shopify and BigCommerce provide user-friendly interfaces with drag-and-drop functionality, making it easy to create a store without needing extensive coding knowledge. These platforms are ideal for businesses looking for a quick setup with minimal technical requirements. However, they may offer limited customization compared to more robust options like WooCommerce, which allow for greater control over the design and functionality of your site but require more technical expertise.

The level of customization you need depends on your business goals and the complexity of your products or services. If you’re looking for a highly tailored experience, it might be worth investing in a platform that offers more flexibility, even if it requires a higher level of technical skill or a dedicated development team.

Pricing Models & Total Cost of Ownership

Understanding the pricing structure of eCommerce website builders is another critical aspect of the decision-making process. Many platforms operate on a subscription model, with monthly or yearly fees that cover hosting, security, and other essential services. However, the total cost of ownership can vary significantly depending on the platform you choose.

For example, Shopify charges a monthly fee that includes hosting and basic features, but additional costs can arise from premium themes, apps, or transaction fees. On the other hand, WooCommerce is a free plugin for WordPress, but you’ll need to budget for hosting, security, and any premium plugins or extensions you might need. The pricing model you choose should align with your budget and growth projections, ensuring that your chosen platform remains affordable as your business scales.

It’s also essential to consider the long-term costs associated with your eCommerce platform. Some plugins or apps may have one-time fees, while others might require monthly or yearly subscriptions. These recurring costs can add up over time, so it’s important to factor them into your budget from the outset.

Ease of Use and Time Investment

Who is setting up the website and working on it regularly for orders, customers, etc., and maintaining it?

Time is a critical resource for any business owner. The ease of use of an eCommerce website builder can significantly impact the amount of time you need to invest in setting up and maintaining your online store. Platforms like Wix eCommerce and Squarespace are designed for ease of use, with intuitive interfaces that allow you to build a store quickly, even if you have little to no experience with web development.

However, this convenience comes at a cost. While these platforms are easy to use, they may lack the advanced features and scalability offered by more complex platforms like Magento or WooCommerce. If you anticipate needing advanced functionality or expect significant growth, it might be worth investing more time upfront in a platform that can grow with your business.

It’s also important to consider who on your team will be responsible for maintaining the site. Do they have the necessary skills to manage updates, troubleshoot issues, and implement new features? If not, you may need to factor in the cost of ongoing technical support or hire an agency to handle these tasks.

Support and Resources

The level of support and resources available for each eCommerce website builder is another crucial consideration. Some platforms, like Shopify, offer 24/7 customer support and a wealth of online resources, including tutorials, forums, and documentation. This level of support can be invaluable, especially for business owners who are new to eCommerce or don’t have a dedicated IT team.

In contrast, open-source platforms like WooCommerce offer more flexibility but may require more technical know-how to troubleshoot issues. While extensive communities and resources are available for these platforms, you might need to hire a developer or agency to help with more complex problems.

Having access to reliable support can save you time and money in the long run, ensuring that your online store runs smoothly and any issues are resolved quickly.

Proper Planning

Choosing the right eCommerce website builder is a significant decision that requires careful consideration of your business needs, budget, and technical capabilities.

The differences between platforms can impact everything from your site’s functionality to its long-term costs. Without proper planning and a clear understanding of the resources required, businesses can easily waste time and money on a platform that doesn’t meet their needs.

We’ve seen too many businesses struggle with unforeseen costs and technical challenges because they didn’t fully plan out their eCommerce strategy. To avoid these pitfalls, it’s essential to work with an experienced agency that can guide you through the process, from selecting the right platform to setting up and maintaining your site.

Investing in expert guidance not only helps you avoid costly mistakes but also ensures that your eCommerce site is set up for long-term success. Don’t let improper planning derail your online business—partner with a team that understands the complexities of eCommerce and can deliver a solution that provides real return on investment.


This blog post emphasizes the importance of selecting the right eCommerce website builder and how proper planning and expert guidance can save time and money while ensuring a successful online store.

Yes, we’ll help with any eCommerce project – and love to talk shop, too.

Photo Credit: RNDA

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