Keeping SaaS Safe
Data security could not be more important for any firm working in the technology space. Your trust in your customers is the bond that keeps them paying subscriptions for your major services – and if this is broken, you’ll find customers fleeing to competitors. As such, Software as a Service (SaaS) firms need to be positioned at the cutting edge of cybersecurity. This short piece, detailing the weak spots that each SaaS firm will likely have, explains how you can secure your firm and your customers from breaches, hacks, and malware online in 2020.
Cybersecurity
The first and strongest element of your firm’s protection is its cybersecurity infrastructure. Here, you’ll want to partner with a trusted supplier. No expense should be spared in your crucial bid to protect your firm and customers from any hacks that might occur throughout your tenure.
For all SaaS firms, the solution is to install hybrid security that helps protect your hardware and software simultaneously. As most software sold as a service is based on the cloud, you’re looking specifically for cloud-based cybersecurity like that advanced by McAfee. With this protection, the weak spots in your online infrastructure will be protected from the influence of both hacks and malware.
Data Protection Officer
In several geographies, it’s a legal requirement for your first to hire a specific data protection officer, to whom the responsibility to maintain your security and protect your data falls. This individual has a huge responsibility to protect your business and the data of all your customers and their customers. The buck stops with them, meaning you must hire the brightest and best for this key position.
A savvy and experienced data protection officer will know where to find your weak spots and will be able to send regular correspondence to clients and customers regarding security updates and patches. They’ll also keep their eye on developing threats, heading to conferences where they listen and learn to bring better security back to your SaaS firm.
SaaS Safe: Staff education
Finally, the weak spot that most companies tend to forget isn’t part of their cybersecurity infrastructure—it’s within their staff. Many members of your current team may be unaware of cybersecurity best practices, meaning they might breach your security through negligence alone. The only way to guard against this risk is to educate your staff, training them to be responsible and secure when interacting online.
Happily, hundreds of firms and training modules exist to achieve just this. You can invite educators into your firm for a day or a two-day course for all your employees to show them how they might inadvertently contribute to a data protection risk or a hack. This training can be invaluable in protecting your firm over the long term. Learn more about keeping SaaS safe with Perfect Afternoon.
Primary Image Source: Envato Elements
